What happens if the film has comes away on my mealUpdated a month ago

We recently changed our film supplier with the goal of making it easier to peel. However, we have found that in some cases the new film has not been as robust as expected during transportation.  

Through our testing, we discovered that the seals may come away during delivery or when you remove meals from the delivery box. Since this issue is most likely occurring in the final stage of delivery, we want to reassure you that the meals remain safe to consume. 

Do let us know if you have any concerns about the condition of your meals, we appreciate your understanding and patience as we work to improve our packaging