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Information on how your meals are delivered, including details on packaging, tracking orders, and safe handling. Understand our delivery processes and what to expect upon arrival.
Delivery partners. We deliver nationwide. Our delivery partners are:. HIVED for all deliveries inside M25. DPD for certain areas of Scotland* and other select areas. DHL for everywhere else!. How do the meals arrive?. Your meals will arrive frozen in
Yes, our meals are cooked in our Somerset kitchen and arrive frozen to lock in the nutritional goodness, great taste and reduce wastage. They will arrive with you frozen, but if for any reason this is not the case, so long as they are still partially
Below are all details regarding the recyclability of our packaging:. Depending on the time of year you parcel may contain bags of water or ice. This can either be re frozen and used at home or emptied down the drain and the bag recycled with normal p
All meals and packaging which has contact with food is BPA and PFA free.
We now pack your parcels with dry ice to keep your food frozen when it is warmer outside. Here is some pointers on how to handle it:. You’ll find it on top (and possibly at the bottom) of your food in the box. Please treat it with care and use oven g
You can check your delivery date and tracking information from your account area. To login to your account, click here. The tracking link will be added to your order on the morning of your delivery.
We recently changed our film supplier with the goal of making it easier to peel. However, we have found that in some cases the new film has not been as robust as expected during transportation. Through our testing, we discovered that the seals may co